Effective date: 1 September, 2026
Website: https://seas.aero
This Privacy Policy explains how SEAS (“we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our website, contact our operations desk, or engage our flight support and ground handling coordination services.
1. Who We Are
SEAS is an aviation services company coordinating ground handling, permits, fuel, trip support, and related services for business, private, and other non-scheduled flights in Sri Lanka.
Entity: Sri Lanka Executive Aviation Services – SEAS
Address: Orion City Tower 1, Floor 12, No. 752, Dr. Danister De Silva Mawatha, Colombo 00900, Sri Lanka
Email: operations@seas.aero | privacy@seas.aero
Phone: +94 720 860 870
For the purposes of applicable data protection laws (including Sri Lanka’s Personal Data Protection Act No. 9 of 2022 and international privacy standards like the GDPR), SEAS is the data controller for personal data collected via this website and our operations desk.
2. Information We Collect
2.1 Information You Provide Directly
We collect personal data that you voluntarily provide when you submit flight support request forms, correspond via email or phone, or request concierge, fuel, and permit services. Typical data includes:
- Contact & Company Details: Name, job title, company/operator name, email address, phone number.
- Flight & Aircraft Details: Aircraft type and registration, routing, dates/times, and operating airports (e.g., VCBI, VCCC, VCRI, VCCJ).
- Operational Details: Number of passengers and crew, service requirements (ground handling, permits, fuel, trip support), and special operational requests (catering, VIP, cargo).
- Billing Information: Billing address, tax/VAT details, and payment references (we do not store full payment card details on our website).
- General Correspondence: Any additional information provided in messages, flight notes, or instructions.
2.2 Information Collected Automatically
When you visit https://seas.aero, our systems automatically log technical browsing details, including device IP address, browser type, operating system, access times, pages viewed, and referring web addresses. This information is processed primarily in aggregate to maintain network security and optimize website performance.
3. How We Use Your Information
We process personal data for the following essential operational and legal purposes:
- Responding to requests for flight support, ground handling, permits, fuel clearance, and quotes.
- Coordinating ground handling operations with designated airport agencies, handlers, fuel suppliers, and local aviation authorities.
- Managing commercial contracts, account processing, invoicing, and payment verification.
- Communicating schedule adjustments, operational updates, and safety alerts relevant to your flights.
- Maintaining regulatory, safety, customs, immigration, and aviation security compliance.
- Monitoring and enhancing site functionality and infrastructure stability.
Legal Bases for Processing: Performance of a contract or preliminary operational steps; compliance with legal obligations (aviation, security, customs, and safety regulations); legitimate business interests; and explicit consent (where applicable).
4. Sharing Your Information
To fulfill aviation operational requirements, SEAS may share necessary personal data with:
- Airports and designated ground handling agencies (e.g., SriLankan Airlines at VCBI/VCRI or other state-approved handlers).
- Into-plane fuel suppliers and logistical subcontractors.
- Government authorities, civil aviation authorities (CAA), customs, immigration, quarantine, and border security officers.
- Third-party IT providers, secure hosting environments, email delivery platforms, and administrative systems.
- Professional legal, audit, accounting, and risk advisers.
5. International Transfers
Given the international nature of business aviation, personal data processed by SEAS may be transmitted across international borders, including processing within Sri Lanka and regional destination countries. Standard contractual safeguards and appropriate administrative measures are applied to ensure data safety across border transfers.
6. Data Retention
We retain operational personal data for five (5) years following the last active flight service or business interaction, unless an extended retention period is mandated by law, civil aviation directives, tax authorities, or active safety/incident investigations.
7. Your Legal Rights
Subject to applicable local and international regulations, you possess rights to access, rectify, or request erasure of your data, restrict or object to specific processing activities, receive data portability formats, or withdraw consent. Requests can be submitted directly to privacy@seas.aero.
8. Security
SEAS enforces technical and organizational controls including encrypted communication channels (HTTPS/TLS), restricted access rights, firewall defenses, and staff compliance training to protect personal data from unauthorized access or disclosure.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper website functionality and to collect technical usage analytics. For detailed information regarding cookie categories, active third-party cookies, retention periods, and to customize your cookie preferences, please review our separate Cookie Policy.
10. Third-Party Links
Our website may include links to external websites (such as official airport portals or civil aviation authorities). SEAS is not responsible for the privacy policies or practices of third-party external sites.
11. Changes to This Policy
We reserve the right to modify this Privacy Policy to reflect changing operational practices or regulatory mandates. Updated versions will be published on https://seas.aero with an updated Effective Date.
12. Contact Us
For questions or formal inquiries regarding this Privacy Policy, contact us at:
SEAS Data Protection Office
Email: operations@seas.aero
Phone: +94 720 860 870
Address: Orion City Tower 1, Floor 12, No. 752, Dr. Danister De Silva Mawatha, Colombo 00900, Sri Lanka