Aircraft ground handling covers the services performed or coordinated while an aircraft is on the ground between flights. It can include parking and marshalling, ground power, fuelling, aircraft servicing, baggage and cargo handling, load documentation, passenger and crew assistance, and coordination with airport authorities.

SEAS first confirms the airport, aircraft, schedule, permit, slot, and service requirements. We then coordinate the designated handler or local suppliers for ramp services, fuel, CIQ, passenger and crew assistance, transport, catering, and other requested services. Availability and operating hours differ by airport, particularly at Ratmalana and Jaffna.

It depends on the airport and service. The AIP lists many core services at Bandaranaike and Mattala as H24, while Ratmalana lists customs, immigration, fuelling, and handling as HJ, and Jaffna lists administration, CIQ, and handling as HJ. Confirm the required services and timing before planning an after-hours movement.

SEAS can coordinate cargo-handling support for eligible movements, subject to airport facilities, aircraft type, cargo classification, customs requirements, warehouse capacity, equipment, and supplier acceptance. Dangerous goods, oversized cargo, live animals, temperature-controlled shipments, and combi operations require advance review.

SEAS can request lounge, meet-and-assist, and expedited passenger or crew processing where the airport and appointed service providers offer those facilities. These services are subject to airport, immigration, customs, and security procedures and are not guaranteed fast-track clearances.

SEAS manages the coordination and operational interface. Actual ramp, fuelling, CIQ, cargo, and aircraft-servicing activities are performed by the airport authority, designated handler, or approved local supplier, depending on the station.